Privacy Policy

Last updated: July 2026

Maine Pest Control ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request our pest control services, or communicate with us in any manner. Please read this policy carefully to understand our views and practices regarding your personal data.

Information We Collect

We collect information that you voluntarily provide to us when you request a quote, schedule a service, create an account, subscribe to our newsletter, or otherwise contact us. This information may include your name, postal address, email address, telephone number, property details, and any specific information about pest issues you describe to help us serve you effectively.

We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our site. If you contact us by phone, we may record call logs for quality assurance and training purposes.

For certain commercial pest control accounts, we may collect business information, tax identification numbers, and payment processing details necessary to fulfill our contractual obligations.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our pest control services, including scheduling appointments, dispatching technicians, processing payments, and communicating with you about service updates and reminders. Your information enables us to respond to your inquiries, fulfill your service requests, and send administrative information such as invoices and service confirmations.

We may also use your information to send you marketing communications about new services, seasonal pest alerts relevant to Maine residents, and promotional offers that we believe may interest you. You may opt out of these communications at any time by following the unsubscribe instructions included in each message or by contacting us directly.

Additionally, we analyze usage patterns and preferences to enhance our website functionality, develop new services, and ensure the security of our operations and your data.

Data Sharing

We do not sell, rent, or trade your personal information to third parties for their marketing purposes under any circumstances. We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, cloud hosting services, customer relationship management platforms, and email delivery services. These providers are contractually obligated to use your information only for the specific services they provide to us and to maintain appropriate security measures.

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your information to enforce our terms of service, protect our rights, privacy, safety, or property, or that of our customers or others.

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, subject to the same privacy protections described in this policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Service records are typically retained for seven years to comply with warranty obligations, regulatory requirements, and potential legal proceedings. Marketing information is retained until you request deletion or unsubscribe from our communications. When your information is no longer needed, we securely delete or anonymize it in accordance with our data destruction procedures.

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. Cookies are small text files stored on your device that help us recognize your browser and capture certain information.

We use essential cookies that are necessary for the website to function properly, as well as analytical cookies that help us understand how visitors interact with our site. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

We do not use cookies to collect personally identifiable information without your consent, and we do not track your online activities across third-party websites over time for targeted advertising purposes.

Third-Party Services

Our website may contain links to third-party websites, plug-ins, and applications that are not operated by us. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to review the privacy policy of every website you visit before providing any personal information.

We utilize reputable third-party services for website analytics, payment processing, and customer communication. These services operate under their own privacy policies, and we recommend reviewing their terms to understand how they handle your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below. We will respond to your inquiry as promptly as possible.

Maine Pest Control
Phone: (888) 239-7622
Available Monday through Friday, 7:00 AM to 6:00 PM, and Saturday, 8:00 AM to 2:00 PM

You may also write to us at our principal place of business in Maine. We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If you believe we have not adequately addressed your concern, you may have the right to complain to a data protection authority in your jurisdiction.